Business Process Outsourcing



The Business Process Outsourcing (BPO) industry has evolved from its earlier phases to now become a strategic partner who can explore innovative and high-value solutions for customers while also handling existing processes. Customers expect BPO vendors to focus on streamlining not just the periphery but core business functions which can optimize business performance and create competitive differentiation in the market place.

At ABAL, We provide cross-industry solutions for business function support, data processing, operations management, and call center support.

ABAL’s experience includes:

  • Customer care and technical support helpdesk
  • Billing and collections
  • Transaction processing
  • Trade settlements
  • Mortgage origination and settlement
  • Healthcare claims processing and billing
  • Clinical data management

IT Tech Support:

  • Troubleshooting
  • Level 1, 2, 3 support
  • Help desk support
  • Remote desktop troubleshoot
  • Product installation queries
  • Virtual Administration